Treatment Center Turnaround Guide

Triage: License, Cash, Census

Turnaround starts with existential risk ordering. Imminent license or survey failure trumps growth projects. Cash runway determines how aggressively to cut versus invest in fixes.

Rapid Operational Diagnosis

Pacific Viking conducts structured assessment across leadership, clinical ops, compliance, revenue, and admissions — identifying the few constraints that explain most performance gap.

• 30-day cash and denial trend review
• Authorized census vs. staffing capacity
• Open survey findings and CAP status
• Admissions funnel and referral concentration

Stabilize Before You Scale

Owners often try to market their way out of operational distress. Stabilization means authorization discipline, documentation fixes, and leadership meeting rhythm before growth spend returns.

Rebuild Accountability

Sustainable turnaround installs executive operating systems — weekly KPI review, owned issues lists, and decision rights that survive the crisis phase.